Meta Muse AI Agent Launches With WhatsApp Support

Meta Muse AI Agent Launched: WhatsApp Support, But India Misses Out

Meta has introduced an AI agent named ‘Muse’ designed to handle personal tasks; unlike standard agents that merely respond to prompts, Muse is built to execute tasks in a human-like manner. It operates across various applications—performing actions such as web browsing, sending emails, and booking travel—and handles long-running processes on the user’s behalf, managing everything from filling out forms to finalizing business deals. It runs on a specialized virtual machine designed by Meta known as ‘Muse Secure VM,’ utilizing Meta’s own cloud-based computing infrastructure to complete its tasks.

Meta Muse Availability

Meta has rolled out its AI agent—known as Meta AI—for iOS and Android in the US. Meta is offering the service for free for most tasks, with additional features available through a subscription plan. However, the company has not yet rolled it out in India, nor has it announced a timeline for its launch there.

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How does Meta’s Muse work?

Meta’s Muse functions differently from other AI tools; instead of performing general AI tasks, it handles specific user activities—such as booking travel tickets and sending emails. According to reports, Meta’s Muse AI includes a free tier as well as tiers priced at $20 and $100 per month, though Meta has not specified the differences between them.

Muse opens the browser on the user’s mobile to fill out forms and automatically handles interactions on your behalf. It continues to work even after the user’s mobile or other devices are turned off, and the specially designed Muse app also operates via WhatsApp. For business users, Muse can suggest a personalized plan and create a step-by-step strategy. It functions using a single-password login, and users can choose exactly what it does—such as reading or sending emails.

Meta Muse Security and Features

Meta Muse Security and Features

For tasks requiring extended processing, Meta’s Muse agent continues to operate even after users close the app; it utilizes information from past interactions to provide suggestions and assist users with subsequent tasks. According to Meta, a ‘Sentinel agent’ runs alongside the Muse system; this component operates independently, ensuring that no tasks are executed via the internet without Sentinel’s approval.

Highly  operates Muse  using a  secure method. It utilizes a dedicated virtual machine—a “Secure VM”—running on a cloud-based computer or within a browser. This VM hosts an agent that manages user data and credentials for connected services, keeping this environment isolated from other agents. To facilitate management, the Muse Sentinel Layer handles internet access and requests user permissions for critical tasks.

permissions feature Muse includes that allows users to decide which apps to connect with for their tasks. Users can also choose not to have their conversations used to train Meta’s AI models. 

Data from Muse conversations or virtual machines (VMs) is not shared with advertising systems, and Muse does not access sensitive information—such as passwords or payment details—stored in secure environments. Users can cancel the service connection at any time and request that Muse “forget” the information provided to it.

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