Recent reports indicate that WhatsApp is introducing support for third-party agents on its iOS messaging platform—a feature similar to what Telegram offered its users some years ago. These upcoming features will allow users to connect with agents and interact directly within the messaging app. This promises to be highly useful, enabling users to perform specific tasks, organize design workflows, draft messages, and handle various activities tailored to their needs. Users will be able to create multiple agents via the app settings—assigning them optional names and profile photos—and utilize external service APIs (via API keys) to power them.
WhatsApp, which is currently testing these features, will determine the scope of access. According to WABetaInfo, chats with these agents are not end-to-end encrypted because the agents are operated by third-party developers and the messages pass through Meta’s services. It is possible that these agents are standard bots rather than AI-powered ones. Reports indicate that users on Android have started receiving access to this WhatsApp feature.
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According to some reports, an upcoming WhatsApp feature is being rolled out gradually on iOS, and it has already reached the devices of a very small number of users. News from WABetaInfo indicates that WhatsApp is working on beta version 26.37.10.70 for iOS via TestFlight, involving third-party agents.
This is set to be quite interesting for users, as chatting with the agent will feel just like a normal conversation with friends. The WhatsApp agent will only be able to read messages that users explicitly share or grant permission for. Agents cannot access personal chats, contacts, or media stored on the user’s device, ensuring a high level of security.
Once the feature is available, users will have the option to create an agent via the settings menu, allowing them to customize it with a specific name and profile photo. Users can also generate an API key to connect the agent to a service hosted by its developer. The agent will be able to respond to messages sent via WhatsApp chats, and users will have the option to reset the API key if necessary.
This upcoming feature will make it easier for users to interact directly with various services. The agent’s specific capabilities will ultimately depend on the developer who creates it. While reports indicate that WhatsApp is currently rolling out the agent feature to a limited number of beta testers in select countries, there is no information yet on when it will be available to the general public.
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